Privacy Policy

At ACDC ELECTRIC we value the privacy of individuals who use our website and related services. This Privacy Notice explains how we collect, use, disclose, and protect personal information of users. By using our Services, you agree to the practices described in this Privacy Notice.

“Personal information” means information that identifies or could reasonably be used to identify an individual. It does not include de-identified, anonymized, or aggregated information.

Contact & Inquiry Information
When you contact us through our website, phone, email, or contact forms, we may collect:

• Name
   
• Email address
   
• Phone number
   
• Address
   
• Details related to your service request or inquiry
   

Communications
If you communicate with us directly, we may keep a record of that communication, including emails, messages, and any information you choose to provide.

Payments
If you make a payment for services, we may collect limited billing information such as your name, billing address, and payment details. Payment information is processed securely by third-party payment processors, and we do not store full credit card numbers on our servers.

When you visit our website, we may automatically collect certain information, including:

• IP address
   
• Browser type and device information
   
• Pages visited and time spent on the site
   
• Referring URLs
   

This information helps us understand how visitors use our website and improve our Services.

We may use cookies and similar technologies to:

• Operate and maintain our website
   
• Understand website usage and performance
   
• Improve user experience
   

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.

We use personal information to:

• Provide and perform our services
   
• Respond to inquiries and customer requests
   
• Communicate about appointments, estimates, or services
   
• Improve our website and offerings
   
• Comply with legal obligations
   
• Protect the security and integrity of our business
   

We do not sell your personal information.

We may share information only in the following circumstances:

• With service providers who help us operate our business (e.g., payment processors, website hosting)
   
• When required by law or legal process
   
• To protect our rights, property, or safety, or that of others
   

All third parties are required to protect your information and use it only for authorized purposes.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
   
• Request correction or deletion of your information
   
• Object to or limit certain processing
   

To exercise these rights, please contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions or concerns about this Privacy Notice or our data practices, please contact us.